Common Questions

General Questions

What's the advantage of using magnetic pedals?

The MagLOCK© bike pedal is a new hybrid bike pedal that combines the best qualities of standard pedals (“flats”) and clipless pedals. Our pedals give the rider a powerful connection to their bike that is simultaneously much easier than clipless pedals to connect to and disconnect from.

How do the MagLOCK pedals work?

The MagLOCK pedals include rare-earth magnets located inside each pedal that magnetically connect to non-magnetic steel "clips" (included with pedals) that the rider attaches to their 2-bolt biking shoes. Our pedals give the rider a powerful connection to their bike that is simultaneously much easier than clipless pedals to connect to and disconnect from.

How can I decide which MagLOCK pedals are right for me?

The Stealth pedals are made of a durable nylon composite material. They weigh 640 grams (1.41 pounds) per pair, and are excellent for cross country biking, beginner-to-intermediate trail rides, commuting, road cycling, etc.

The Fort Knox pedals are made of aluminum, they weigh 975 g (2.15 pounds) per pair, and they are designed for more aggressive mountain biking (enduro, downhill, dirt jumping, freeriding, etc.). The magnetic attraction of the Fort Knox pedals is also stronger than the Stealth pedals.

Either model of pedals will keep the vast majority of bikes securely connected to your feet under normal circumstances (for an explanation on how the magnets work, see What does “Attractive force per pedal” mean? How strong are the magnets?). The Stealth pedals are a great choice for most riders and bikes, but if your bike is leaning towards the heavier end, if you’re a more experienced rider, or if you want a more secure connection, the Fort Knox pedals might be the better option for you.

What does “Attractive force per pedal” mean? How strong are the magnets?

On the Stealth and Fort Knox product pages, we list the attractive force per pedal (when all the magnets are installed in the pedal): 55+ pounds for the Stealth model, and 70+ pounds for the Fort Knox model. What this refers to is the magnets pulling the weight of the bike upwards, so it stays attached to the rider’s feet – so in other words, a single Stealth pedal can support a 55-pound bike mid-air, and a single Fort Knox pedal can support a 70-pound bike mid-air (and when two pedals are attached, like normal, they can support even more weight). There’s more physics and stuff that go into it (because almost no bike weighs 50 or 70 pounds), but suffice it to say that it works amazingly well.

The weight of the rider doesn’t really relate to the strength of the magnets. The rider just needs to have enough strength to detach from the pedals*. One great thing about our pedals is, if the rider is struggling to detach from the pedals, you can simply reduce the number of magnets in the pedals, until the rider is able to comfortably break the magnetic connection. Here’s a video showing how you can do that: MagLOCK Magnets Adjustment video. (You can also start with a few magnets – maybe 3 per pedal – and add magnets one by one until you find the right number of magnets for the rider).

* Most riders find that, while the magnets provide a strong connection to the pedals, it’s not too difficult to “detach” from the connection (kind of like how it can be really difficult to pull a strong magnet off of a fridge by pulling it towards yourself, but if you “peel it” at an angle, it’s not too hard to remove). To detach from the pedal, you simply bend your ankle or move your leg outward (if you are an amputee, moving your leg outward will work to disconnect your prosthetic from the pedal).

What type of shoes do I need for your pedals? Do you have any recommendations?

You will need shoes that have a 2-bolt (or 2-hole) setup (originally designed for SPD, or "clipless" cleats and pedals). Both mountain biking shoes and road cycling shoes have 2-bolt designs available. 3-bolt (or 3-hole) shoes - also called "Look" style or "SPD-SL" style shoes - are not compatible with our pedals. There are cleat adapters online that make it possible to install 2-bolt cleats on 3-bolt shoes, but we haven’t verified that these adapters are compatible with our cleats and pedals.

Here are a few things to look for when shopping for shoes:

  • SPD (or another 2-bolt) design
  • Flat undersoles – shoes with flatter undersoles work better with the flat surface of our pedals. There's a possibility that if your shoes are bumpy or more contoured on the underside, it may make connecting to the pedal more difficult.
  • Rubbery/soft undersoles – helps with gripping the pedal.
  • Slightly recessed cleat area on the underside – helps decrease any unnecessary space between the bottom of your shoes and your pedals, giving you more points of contact and better grip.

Will MagLOCK pedals work for an amputee?

We have lots of customers who are below-knee, through-knee, and above-knee amputees. As far as we're aware, we’ve only received positive feedback from our amputee customers. We did a video of one of our friends in Utah (USA), who is an amputee. Take a look if you're interested (you can see him unclip with his prosthetic leg around 1:34-1:37): Below-the-Knee Amputee with MagLOCK Bike Pedal.

    Will the MagLOCK bike pedals fit on my bike?

    Our pedals will fit on crank arms that have a 9/16" x 20 tpi (threads per inch) pedal thread size (see image below for reference). 9/16” x 20 tpi is the most common pedal thread size on adult bikes today.

    The crank arms on some bikes (some children's bikes, some older adult bikes, as well as some bikes sold in department store like Target, Walmart, etc.) are manufactured with smaller diameter pedal threads (1/2” x 20 TPI) - our pedals will not fit with this size (unless you change out the crank arm or buy an adapter like this one on Amazon). The easiest way to find the size of your bike’s pedal threads is to measure the hole yourself (unless you want to dig deep into the internet to find the info on your bike model). To measure them, just leave your pedals on your bike and measure the diameter of the pedal hole from the opposite side of where the pedal is screwed in.

    Crank arm labeled

    Can kids use MagLOCK pedals?

    Yes (see note below for exception); for younger kids, however, we strongly recommend starting with only a few magnets per pedal (magnets can easily be removed from the insides of the pedals), because when all the magnets are used, the connection may be too strong for kids to be able to disconnect.

    * BMX USA (the governing body for BMX racing in USA and Canada) prohibits the use of any type of pedal binding technology for kids ages 12 and younger in any race - unfortunately, this includes MagLOCK bike pedals.

    Do you have a money back guarantee?   

    No, but we do offer a limited 30-day return policy. To be eligible for a return, your item must be unused and in the same condition that you received it. After 30 days have gone by since you received your order, unfortunately we can’t offer you a refund or exchange. It must also be in the original packaging.

    Please see our full return policy here (should say we accept returns until 30 days after you receive your order, instead of “30 days after purchase”).

    What is the purpose of the Toe Stops?

    The Toe Stops were designed to reduce the amount of side-to-side and forward-backward movement that occurs on the surface of the pedal. Some people get the feeling that they are "ice skating" on the surface of the pedal - the toe stops help reduce this by about 60-70%. You will still be able to detach from your bike easily if you need to.

    Shipping Questions

    How much will shipping be for my order?

    Shipping within the USA is free. Our current shipping rates for international orders are $25 - $37 US dollars. You can view the shipping rates to your location if you do a "test" checkout - just add your desired product(s) to the shopping cart, click "view cart and check out" (or click the shopping cart in the top right corner), add your shipping address, and click "continue to shipping", and you will see how much the shipping cost will be. Don't fill out the payment section unless you are ready to complete your order.

    How much will customs fees be?

    Customs fees are different for each country that we ship to, and there's no easy way to keep track of every country's custom fees. The best option is to contact your customs offices in your country.

    When will I receive my order?

    United States orders: orders normally leave our warehouse within 5 business days of your purchase (operating business days are Monday through Friday). Most orders are shipped with USPS, which usually delivers in 2-3 business days (we ship all orders from our warehouse in Utah, United States).

    International orders: orders normally leave our warehouse within 5 business days of your purchase (operating business days are Monday through Friday). For international shipments, the US Postal Service ships packages to the customs office of the destination country. After your package clears customs in your country, the package is transferred to a local postal service in your country for final delivery, so actual delivery time may vary greatly. However, shipping usually takes a total of 1-3 weeks from start to finish.